Terms and conditions

1. General

1.1 You understand that by participating in the games offered on wildwinz.com (the "Website") you risk losing the money deposited to your account. You may access the Website and participate in the games only to the extent that such activities are permitted under the laws applicable to you. The Company takes reasonable measures, including the use of geolocation and IP-verification tools, to identify and restrict access from jurisdictions where online gambling is prohibited or constitutes a criminal offence. You remain solely responsible for ensuring that your access to the Website and participation in the games comply with the laws applicable to you.

1.2 Operator and licensing information. This Website is owned and operated by 3-102-968695 S.R.L., a company incorporated under the laws of Costa Rica, bearing company number 3-102-968695 and having its registered address at Province 01 San José, County 15 Montes De Oca, District One Of San Pedro, Los Yoses, Avenues Eight And Ten, Street Thirty-Nine, Ly Center (the “Company”). The Company is licensed and regulated by Anjouan Licensing Services Inc., operating as Anjouan Gaming, the competent licensing and supervisory authority acting on behalf of the Autonomous Island of Anjouan, under Anjouan Internet Gaming License No. ALSI-202608056-FI2. In accordance with Anjouan Gaming's website compliance requirements, the Company's license number, site seal/validator, full legal company name, registration number, registered address and links to all policies and contact details are displayed prominently in the footer of the Website.

1.2.1 Payment processing. Payment processing services in connection with the Website are provided by TechSynch Solutions Ltd, registration number HE 452077, of Pavlou Nirvana 4, Alpha Tower, 1st floor, Flat/Office 13, 3021, Limassol, Cyprus, acting as a payment service provider on behalf of the Company. TechSynch Solutions Ltd acts solely as a payment agent and is not licensed or regulated by Anjouan Gaming; payment processing is the only service in connection with the Website that is not provided under the Company's Anjouan Internet Gaming License - all gaming services are provided by the Company under that license. The use of this payment service provider does not affect the governing law of, or the competent jurisdiction for, these Terms, which is set out in Section 21.

1.3 These Terms may be amended by the Company at any time such need occurs. We will make reasonable efforts to notify players of any material changes by email or by a notice on the Website. We recommend that players revisit this page regularly to check for updates. Continued use of the Website following a change constitutes acceptance of the amended Terms.

1.4 These Terms constitute a binding agreement between you and the Company. You must read these Terms in full before registering an account. If you do not agree with any provision of these Terms you must not use, or continue to use, the Website.

1.5 You consent to receive communications from us electronically (email, SMS or phone calls). You may opt out of marketing communications at any time by using the unsubscribe option or by contacting Support; we nonetheless reserve the right to send you essential information regarding your account, balance, verification status, or Website functionality regardless of your marketing preferences.

2. Regulatory Status and Cooperation with Anjouan Gaming

2.1 The Company operates strictly within the scope of its Anjouan Internet Gaming License and offers gaming services only through the brands, domains and URLs authorized under that license.

2.2 The Company will notify Anjouan Gaming of any material change to its ownership, control, business structure or operations within 7 calendar days of such change, in accordance with the Code of Conduct for Anjouan Internet Gaming Operators.

2.3 The Company cooperates fully with Anjouan Gaming and, where applicable, the Anjouan Offshore Finance Authority ("AOFA") in respect of audits, inspections, investigations, requests for information and any compliance review or enforcement action. Regulatory information about the license is available at Anjouan Gaming's official website: www.anjouangaming.org.

3. Availability of Games

3.1 Certain games may be unavailable in certain jurisdictions in accordance with the policies of the relevant game providers, which may change from time to time. Country restrictions applicable to specific game titles are published on the Website and are updated as providers amend their terms.

3.2 The Company cannot guarantee that returns, deposits, winnings or bonuses gained through the use of VPNs, proxies or other means intended to falsify a player's geolocation will not be forfeited. Such conduct is a material breach of these Terms and the Company reserves the right to suspend or close the relevant account, withhold winnings, and apply the funds against any damages caused.

3.3 A current list of provider- and game-specific territorial restrictions (including restrictions applicable to jackpot games and branded content) is maintained on the Website and forms part of these Terms by reference.

4. Accepted Currencies

4.1 Your account may be denominated in Euro (EUR), United States Dollar (USD) or Canadian Dollar (CAD), or in any other currency offered on the Website, converted into its EUR rate equivalent. Winnings are paid out in the currency of your account. Once selected, the currency of your account cannot be changed.

4.2 You may fund your account using the payment methods listed on the Website, which may include supported cryptocurrencies; amounts paid using a cryptocurrency or a currency other than your account currency are converted at the applicable rate described in Section 7.9.

5. Who Can Play

5.1 The Website accepts players only from countries and regions where online gambling is lawful. It is the player's sole responsibility to verify the gambling laws of their jurisdiction before registering or placing bets.

5.2 In accordance with Section 2.2 of the Code of Conduct for Anjouan Internet Gaming Operators, the Website accepts strictly adult players, the minimum age being 18 years, or the higher age of majority specified by the jurisdiction of the player's residence, whichever is greater. The Company implements robust age-verification procedures at registration and, where risk indicators arise, at any later stage, to ensure no person under 18 is permitted to hold an account or participate in gaming activities.

5.3 It is entirely the player's responsibility to ensure that participation in the games does not breach the laws applicable to them.

5.4 The Company reserves the right to request proof of age and identity at any time and to restrict access to, or suspend, the account of any player who fails to meet this requirement.

You shall use your account only on your own behalf. You may use the games and services offered by the Company strictly for recreational and enjoyment purposes.

5.5 Please bear in mind that some games and game providers may be unavailable in certain jurisdictions, as required by the policies of game providers which may change from time to time.

5.6 You are not allowed to use any payment methods that belong to a Third party or person. All payment methods used to deposit funds into your Account must be held in your own name and must be legally available for your use. We may require you to provide information or documentation reasonably necessary to verify that a payment method belongs to you. We reserve the right to reject, suspend or reverse any transaction made using a third-party payment method and, where permitted by applicable law and our applicable procedures, return the relevant funds to the original source of payment.

5.7 You are not allowed to transfer, sell and/or acquire user accounts. Each person may have only one Account, and the creation or use of duplicate, multiple or otherwise additional Accounts is strictly prohibited. We reserve the right to refuse the registration of, suspend, restrict or close any Account that we reasonably determine to be a duplicate or to have been created or used in breach of this Clause. Any balances, bonuses, winnings or other funds associated with duplicate or improperly created Accounts may be subject to verification, cancellation or other action in accordance with these Terms and applicable law.

5.10 The Customers from Australia, Austria, Comoros Islands, Cyprus, France, Germany, Lithuania, Malta, Netherlands, Poland, Belarus, the Russian Federation, Spain, Ukraine and its occupied territories (Crimea, Donetsk, Luhansk), United Kingdom, USA, all FATF Blacklisted countries, and any other jurisdictions banned by Anjouan Offshore Financial Authority are prohibited from registering and using the Website..

5.8 Personal Information:
As a Customer, you are responsible for providing correct personal details, such as but not limited to personal data (Passport, ID data), address, and email. If there are any changes to these details, you must inform the Company immediately, before making a deposit. Concerning errors in Passport or ID data: up to three error symbols in the spelling of Name and Surname (three symbols in total) are allowed, only if they are not the first or last letters. No mistakes are allowed in the Date of Birth. If it becomes clear that the information provided is not correct, Company reserves the right to block the player’s account and confiscate all funds on the account.

5.9 Use of Funds:
You are allowed to use games and services of the Company with funds that have no illegal origination. the Company reserves the right suspend or close your Account, restrict or terminate your access to the Games and Services, cancel or void transactions, withhold withdrawals, winnings and other funds, reverse transactions, and/or confiscate funds if it reasonably suspects engagement in fraudulent activities, which include, but are not limited to: submission of counterfeit, stolen, or otherwise misappropriated personal data or documents, use of stolen payment methods or account numbers, collusion, and chip dumping.

5.10 Taxes and Fees:
The Customer is responsible for any reporting to their corresponding tax authorities and/or fees that may be charged on winnings from engaging in games and/or services of the Company.

5.11 Legal Financial Instruments and Payment Methods:
The Customer acknowledges that only credit cards, financial instruments issued legally by legitimate financial institutions, and cryptocurrency may be used for deposits and withdrawals on the Website. The Customer further acknowledges that any cryptocurrency used for deposits or withdrawals must originate from a legally operating source and must not be connected, directly or indirectly, to any illegal, fraudulent, or criminal activity, including but not limited to money laundering or terrorist financing.

5.12 Risk of Loss:
The Customer understands that when engaging in games and services offered by the Company , there is a risk of losing funds. If you do not accept this, we strongly advise you not to use the Website.

5.13 Personal Use Only:
The Customer will use the Website only for personal, recreational use in accordance with Terms and Conditions set out by the Company and all laws, rules, and regulations of the applicable regulatory body.

5.14 Communication with Employees:
The Customer acknowledges that communication with employees of the Company should be conducted in a formal and kind manner. Any abusive behavior towards the employees of the Company will not be tolerated, and the Company reserves the right to terminate the relationship with the Customer under circumstances deemed appropriate by the Company.

5.15 Email Procedures:
When the Customer sends an email to [email protected], the Customer must make sure that the message is directly addressed and not forwarded or sent as a carbon copy (cc). There is a high possibility that these types of emails will go into Spam and therefore won't be viewed by the relevant department. This procedure is especially important when the matter concerns account closure or gambling problems.

5.16 If a customer qualifies as being a Politically Exposed Person it is the Customer's obligation to report such information to the Customer Support and stop using the Games and/or Services of the Company immediately. Politically Exposed Person, i.e., any person holding significant public office (or who has held it at any time in the preceding year), having access to public funds or in a position of influence. PEPs include the readily identifiable family and associates of such persons. A failure to report this information will result in the Customer’s account suspension and the funds therein for confiscation. A detailed review of the Customer’s account will proceed momentarily. The account will be unavailable for the time of investigation. the Company reserves the right to not continue offering Games and/or Services to the Customer under any circumstances proceeding the investigation.

5.17 Compliance with Applicable Laws:
You are solely responsible for ensuring that your use of the Website is lawful in the jurisdiction in which you are located. By registering an Account and using the Website, you confirm that you have reviewed and understand the laws and regulations applicable to you and that your participation in the Website is not prohibited under such laws. The Company shall not be responsible for any violation by you of the laws or regulations applicable in your jurisdiction.

6. Use of Player Account

6.1 To place wagers on the Website you must first register and open an account.

6.2 You are permitted only one (1) account. Only one account per household, IP address or device is allowed. Duplicate accounts may be blocked or closed, bets voided, and any related returns, deposits, winnings or bonuses forfeited and reclaimed by the Company. If you wish to open a new account, contact Support at [email protected]; the old account will be closed.

6.3 You must provide accurate and complete information in the registration form, including a valid email address. It is your sole responsibility to ensure the information you provide is true, complete and correct, and to notify the Company immediately of any change.

6.4 You are responsible for keeping your username and password secure. You must use a strong and unique password that is not used for any other account or service and must not disclose your login details to any third party. The Company is not responsible for unauthorized use of your account resulting from your disclosure of login details.

6.5 The Website uses SSL encryption for all transactions. Customer data is treated as confidential in accordance with the Privacy and Cookie Policy and is never sold to third parties.

6.6 Withdrawals must be made using the same payment method used for the corresponding deposit, to the extent permitted by that payment method and applicable AML/CTF requirements. The Company may, however, use or require an alternative payment method where the original payment method does not support withdrawals or refunds, is no longer available,, or where otherwise necessary to comply with applicable law, AML/CTF requirements, payment provider or card scheme rules, or the Company's internal anti-fraud procedures. The Company may require you, as a condition to processing a withdrawal, to make an additional deposit using a payment method designated by the Company, provide additional information or documentation, or complete any additional verification or security procedures, where the Company reasonably considers this necessary for AML/CTF, KYC, anti-fraud, payment processing or regulatory purposes. The Company may delay, suspend, reject or otherwise restrict any withdrawal until the applicable verification, payment or compliance requirements have been satisfactorily completed.

6.7 You may not transfer funds to, or receive funds from, other players, nor transfer, sell or acquire user accounts.

6.8 Where a wager is confirmed, or a payment made, in error, the Company reserves the right to cancel the affected wagers or correct the error by re-settling the wagers at the correct terms.

6.9 Should you become aware of an error or incompleteness in the software, you agree to refrain from taking advantage of it and to report it to the Company immediately. Failure to do so entitles the Company to recover all resulting costs from you.

6.10 The Company reserves the right to withhold payments where there is suspicion or evidence of manipulation of the gaming system, and may refer such conduct to law enforcement and to Anjouan Gaming.

7. Depositing

7.1 You may only participate in the games if you have sufficient funds on your account. You may make a deposit at any time using a debit card, an e-wallet, a direct bank transfer, or a supported cryptocurrency. The Company does not accept cash cheques, and reserves the right not to accept certain currencies or payment methods.

7.2 Minimum deposit. The minimum deposit is EUR 10, USD 10, or CAD 10, or the equivalent of EUR 10 in any other currency or payment method offered on the Website. The minimum deposit amount may vary depending on the payment method chosen; maximum deposit amounts are displayed on the Website's deposit page.

7.3 By depositing funds, you agree that those funds will be used to participate in the games and services offered on the Website and to settle any fees, charges or penalties incurred in connection with them. The Company may charge deposit fees depending on the payment method chosen; any applicable fee is shown to you during the deposit process.

7.4 The Company may, at its discretion, credit a player's account with a personal bonus subject to the applicable Bonus Terms and Conditions published on the Website. Bets placed on table games, video poker and roulette do not count towards bonus wagering requirements, except that 10% of each eligible bet on Pragmatic Play Live and Platipus Live games counts towards fulfilling wagering requirements.

7.5 The Company is not a financial institution; account balances do not bear interest, and the Company does not extend credit to players.

7.6 Deposited funds become available in your account following confirmation of the deposit, which may take a varying amount of time; the Company is not responsible for delays in that confirmation. The Company reserves the right to perform security checks before and/or after a deposit. All previous deposits must be confirmed before a withdrawal can be processed.

7.7 You may only fund your account using a payment method that is lawfully issued and belongs to you personally; deposits by, or on behalf of, third parties (including friends, relatives or partners) are prohibited, and the name on the payment method must correspond to the name registered on your account, consistent with the Customer Due Diligence requirements of the KYC Policy.

7.8 Exchange rates. Where a deposit, withdrawal or wager is made in a currency other than your account currency, the applicable exchange rate is determined by the Company by reference to official rates published by well-known international financial institutions at the time of the transaction; small deviations in the amount credited may occur due to exchange-rate fluctuations.

7.9 Cryptocurrency deposits. Cryptocurrency transactions are final and cannot be cancelled or refunded, owing to the nature of digital assets. Please verify the deposit address and amount carefully before completing a cryptocurrency payment; the Company cannot correct typographical errors, incorrect address entry, or losses arising from currency conversion. Refunds are, as a general rule, returned only to the account, payment method or wallet from which the funds originated; where this is not possible, the Company will agree an alternative remittance method with you, subject to its AML/CTF and KYC obligations.

7.10 Internet gambling may be illegal in certain jurisdictions; if so, you are not authorized to use a payment card to fund your account, and it remains the cardholder's responsibility to know the law applicable to them.

7.11 Participation of minors in the activities offered on the Website is strictly prohibited.

8. Withdrawal Policy

8.1 Withdrawal limits. Unless otherwise stated for a specific promotion or VIP arrangement, the maximum amount you may withdraw is:

• CAD 1,000 (or the equivalent) in any 24-hour period;
• CAD 5,000 (or the equivalent) in any 7-day period;
• CAD 20,000 (or the equivalent) in any 30-day period.

These limits are determined by reference to the payment method used to deposit and withdraw; where more than one deposit method has been used, the method carrying the lowest withdrawal limit will apply. Amounts above these limits may be paid in installments. The Company sets the minimum and maximum amount payable per transaction and the applicable processing schedule, which may vary depending on the withdrawal method, your account level, or other relevant factors, and may pay a withdrawal via direct bank transfer where fraud or misconduct is suspected in connection with the relevant deposit.

8.2 Wagering requirement. To request a withdrawal, you must have placed bets corresponding to the amount of the deposit made, before submitting the withdrawal request. Where this requirement has not been met, the Company reserves the right to charge a commission of 10% of the withdrawal amount. The same rule applies to any bonus ("extra money") credited to your account; where the wagering conditions attached to a bonus are not met, the bonus is annulled and the 10% commission applies to the deposit/withdrawal transaction.

8.3 Withdrawals are made via bank transfer or to the payment method last used for a deposit, must be made only in the name of, and to, the registered account holder, and must be made using the same payment method used for the corresponding deposit, to the extent permitted by that method and by applicable AML/CTF requirements. Funds identified as bonus funds cannot be withdrawn, and any active bonus is forfeited when you request a withdrawal. A second withdrawal request may only be made once your first withdrawal has been fully processed.

8.4 Mandatory identity verification (Enhanced Due Diligence). In line with the AML/CTF Code of Conduct for Anjouan Internet Gaming Operators and the Company's KYC Policy, Enhanced Due Diligence ("EDD") is mandatory and will be triggered in any of the following circumstances:

• upon the player's first withdrawal request, regardless of the amount requested;
• when the player's aggregate lifetime deposits reach USD 10,000 (or the equivalent in another currency);
• where elevated risk indicators or suspicious activity are identified by the Company's monitoring systems or personnel.

8.5 Additional security checks. Independently of the EDD triggers in Section 8.4, the Company may initiate an additional security check on any single withdrawal, or cumulative withdrawals, exceeding CAD 1,000 (or the equivalent), and reserves the right to carry out such a check on lower amounts as well. This additional check is a fraud-prevention and account-security measure and applies regardless of whether EDD has already been completed. Where EDD or an additional security check is triggered, the Company will request, at a minimum, government-issued photo identification, a utility bill or equivalent document confirming the player's residential address, and, where required by the Company's risk assessment, proof of source of funds, copies of payment cards or e-wallet/bank statements. Full details are set out in the KYC Policy.

8.6 No withdrawal will be processed, and account financial activity may be restricted, until EDD and any required security check have been completed to the Company's satisfaction. The Company will not be liable for any delay resulting from the completion of these checks.

8.7 You acknowledge that funds are consumed instantly and, save as required by law or these Terms, deposits are not refundable. The Company reserves the right to pay out substantial wins in reasonable installments in accordance with Section 8.1.

8.8 The Company reserves the right, at its discretion and at any stage, to carry out further KYC and anti-fraud checks in accordance with its KYC Policy.

8.9 Withdrawal processing by the Company may take up to 3 business days from approval; onward processing times of banks and payment providers vary and are outside the Company's control. The Company will attempt to accommodate your requested payment method and currency, but this cannot be guaranteed, and the Company may process a withdrawal via a different provider, method or currency where necessary, applying the conversion rate described in Section 7.8.

9. Responsible Gaming

9.1 The Company promotes responsible gaming in accordance with the Player Protection requirements of the Code of Conduct for Anjouan Internet Gaming Operators. The tools described below are available to you at all times through the Responsible Gaming section of the Website; full procedural detail is set out in the Company's standalone Responsible Gaming Policy, which forms part of these Terms by reference.

9.2 Deposit limits. You may set a deposit limit on a daily, weekly or monthly basis. A request to make a limit more restrictive (i.e., to lower it) takes effect immediately; a request to make a limit less restrictive (i.e., to raise or remove it) is subject to a 24-hour waiting period before it takes effect.

9.3 Self-exclusion. You may self-exclude for a long-term period of at least one year. Available durations are 1 year, 3 years, 5 years, 10 years, or permanently. Self-exclusion applies to all gambling activity across all brands and domains operated under the Company's Anjouan Internet Gaming License, and all marketing communications to you are automatically blocked. Self-exclusion may be activated fully online; once activated it takes effect immediately, your account is closed, and the exclusion is irrevocable for the duration selected. Following expiry of the self-exclusion period, reactivation must be requested by you in writing and cannot be initiated by the Company. Where reasonably possible, payment methods known to the Company and used by you will be blocked during the exclusion period, and the Company maintains measures to identify and prevent duplicate accounts being used to circumvent self-exclusion.

9.4 Any wagering that takes place after a self-exclusion or cooling-off request has been made, but before it has taken effect, will be voided and the relevant funds returned to you, subject to the Company's AML/CTF obligations. Upon a valid self-exclusion request, the Company will immediately close the relevant account and take reasonable steps to prevent the opening of new accounts by the same player, as further described in the Responsible Gaming Policy.

10. Dormant Accounts

10.1 An account with a real-money balance that has had no activity for twelve (12) consecutive months is deemed dormant. The Company will make reasonable attempts to contact you by email, or other contact details on file, before applying any fee, and reserves the right to charge a monthly administrative (maintenance) fee of CAD 20 (or the equivalent, or the remaining balance if lower) for as long as the account remains dormant and its balance remains positive. The fee is proportionate and will not exceed the balance available in the account, and will not be charged where doing so is prohibited by applicable law.

10.2 The fee will be debited monthly from the beginning of the month following the account becoming dormant and will cease once the balance reaches zero or the account is reactivated. Each time a fee is collected, the Company will notify you by email.

11. Closing of the Account

11.1 You may close your account at any time by contacting Support. The Company will return all remaining funds using a repayment method determined at the Company's reasonable discretion.

11.2 In order to comply with its AML/CTF obligations and prevent fraud, the Company may verify a player's identity as part of the account-closure process, even where identity verification has previously been completed, using the methods described in the KYC Policy.

11.3 The Company reserves the right to close an account and refund the balance, subject to deduction of any relevant withdrawal charges, at its reasonable discretion, providing a reason where required to do so by applicable law or license conditions.

12. Refund Policy

12.1 You may contact Customer Service with any complaint regarding a refund request using the details on the Website.

12.2 To process a refund request the Company may require the same identification and proof-of-address documentation described in the KYC Policy.

12.3 Refund decisions are made within 7 business days; where a refund is approved, funds are returned to the player's account and the procedure finalized within 48 hours of the decision.

12.4 Where a Credit Card deposit is refunded, any winnings and bonus funds accrued from that deposit will first be deducted before the refundable amount is calculated.

13. Player Complaints and Dispute Resolution

13.1 Acknowledgment. The Company will acknowledge receipt of any player complaint within 72 hours.

13.2 Internal resolution. The Company will make good-faith efforts to investigate and resolve the complaint internally within 30 calendar days of the date it is received. You will be kept informed of the status of your complaint throughout this period.

13.3 Mandatory Alternative Dispute Resolution (ADR). Where a complaint is not resolved within the 30-calendar-day internal resolution period, you will be informed that ADR is the next available escalation option.

13.4 Should you feel that your complaint has not been resolved to your satisfaction, you may escalate the matter to EGIS, our certified independent Alternative Dispute Resolution provider. EGIS operates free of charge to players regardless of the outcome of the proceedings. Any decision reached by EGIS shall be binding on the Operator. Referral to EGIS does not limit or affect your right to pursue legal remedies through any court of competent jurisdiction. You may contact EGIS at [email protected].

13.5 Cooperation. The Company will cooperate fully with any ADR proceeding and will comply with determinations, recommendations or resolutions issued through ADR or by Anjouan Gaming. Failure to engage in ADR, to bear its costs, or to comply with its outcome constitutes a material breach of the Company's license conditions.

13.6 In the event of any dispute concerning a game result, the parties agree that the Company's server logs and records shall constitute the final authority in determining the outcome of the claim, without prejudice to your right to escalate the matter under Sections 14.3–14.5.

13.7 Complaints may be submitted via [email protected]/live chat.

14. Game Integrity and Fairness

14.1 All games offered on the Website are tested and certified by an independent testing laboratory approved by Anjouan Gaming (e.g., iTech Labs, BMM, or GLI) before being made available to players, and certification badges are displayed on the Website.

14.2 Random Number Generators used in games meet recognized industry standards for fairness and randomness, and Return to Player (RTP) information is published for transparency.

14.3 The Company implements systems to detect and prevent fraud, collusion and manipulation of game outcomes.

15. Data Protection and Cybersecurity

15.1 Player data is collected and processed in accordance with the Company's Privacy and Cookie Policy, which forms part of these Terms by reference.

15.2 The Company employs appropriate technical and organizational safeguards, including SSL encryption, to protect the integrity and confidentiality of player data, and will report any cybersecurity incident to Anjouan Gaming within 24 hours of its discovery.

16. Penalties and Termination

16.1 If you breach these Terms, or the Company has reasonable grounds to suspect a breach, the Company reserves the right not to open, to suspend, or to close your account, to withhold payment of winnings, and to apply account funds against any resulting damages.

16.2 The Company is the final decision-maker as to whether a breach of these Terms has occurred for the purposes of suspension or permanent exclusion from the Website.

17. Intellectual Property

17.1 The design of the Website, all software, and all Content are protected by copyright, trademark and other intellectual property rights belonging to the Company and/or its licensors.

17.2 You may view, download, store and print Content solely for personal, non-commercial use, with appropriate acknowledgment of the Company. You may not remove proprietary notices, exploit Content for commercial gain, or reproduce, redistribute or archive Content for access by any third party.

18. Third-Party Game Provider Terms

18.1 Certain game providers impose their own territorial and eligibility restrictions on the games they supply, in addition to the restrictions set out in Section 3. A current, consolidated list of provider-specific restricted and blacklisted territories (including for branded and jackpot games) is published and kept up to date on the Website and forms part of these Terms by reference.

19. Disclaimer of Liability

19.1 You are solely responsible for reporting and accounting for any taxes applicable to you on winnings received from the Company.

19.2 The Company does not accept liability for loss or damage caused directly or indirectly by: technical error, transaction error or manifest error; Force Majeure; a player's breach of these Terms; collusion or criminal conduct by a player or third party; or financial market fluctuations, including exchange-rate variance.

19.3 The Company's total liability to a player in respect of any wager shall not, to the fullest extent permitted by law, exceed the amount of the relevant wager that gave rise to the claim.

20. Governing Law and Jurisdiction

20.1 These Terms are governed by the laws applicable in the Autonomous Island of Anjouan, Union of Comoros. Without prejudice to the mandatory ADR procedure described in Section 14, any dispute, controversy or claim arising out of or in connection with these Terms, or their breach, termination or invalidity, shall be submitted to the exclusive jurisdiction of the competent courts of Anjouan.

20.2 The Company acknowledges and agrees to comply with the Code of Conduct and the AML/CTF Code of Conduct for Anjouan Internet Gaming Operators issued by Anjouan Licensing Services Inc. (Anjouan Gaming) as a condition of its license, and any breach of these Terms that also breaches those Codes may result in regulatory enforcement action, including suspension or revocation of the Anjouan Internet Gaming License.