1. GENERAL BONUS TERMS AND CONDITIONS
1.1 All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, e-wallet etc), IP, and shared computer, e.g. public library or workplace.
1.2 Swedish players are excluded from participating in any bonuses, free spin giveaways and other promotions according to Swedish Gambling Act.
1.3 Relevant Terms and Conditions of current promotion bonuses are listed on Promotion Page.
1.3.1 The content of Promotion page may be changed when such a need occurs without precursory notification. The updated content is available on Promotion page.
1.4 All WildWinz bonuses need to be wagered at least 30 (thirty) times before the funds can be withdrawn, unless otherwise stated. No minimal risk wagering or risk free bets are allowed to contribute towards any part of any promotion, including bonus wagering requirements. Minimal risk bets on any games (i.e. betting in proportions on different outcomes in the same hand to create "action" with minimal risk) do not qualify for completing the wagering requirement.
1.5 Please note that different games have different percentage contribution towards the wagering requirements:
- All slots contribute 100% towards the wagering requirements;
- Live games, table games, video poker games contribute 5% towards the wagering requirements.
- Games with progressive jackpot feature and accumulative games are not available when having an active bonus.
1.6 The maximum bet with an active bonus and the limitation of the maximum bet while wagering is 5 EUR / 7 USD / 7.5 CAD / 20 PLN / 55 NOK, or the equivalent amount in Euro for any other currency. Please note that the maximum bet may change depending on promotions or casino rules.
1.7 Delaying any game round in any game, including free spins (FS) and bonus features to a later time, when you have no more wagering requirement and/or performing new deposit(s) while having free spin features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus and associated winnings declared void.
1.8 Please note that when playing with a bonus, real money gets exhausted first. Any winnings generated from bets placed with your bonus balance will be added to your bonus money.
1.9 All deposit and free cash bonuses will expire after 30 days, unless otherwise stated.
1.10 Bonus funds and winnings will be forfeited upon expiry of the bonus.
1.11 Each player can have only one active bonus at any given time. If a new bonus is activated while a previous one is still active, the current bonus, any winnings from it, and the associated bonus balance will be canceled. This ensures fair play and prevents bonus stacking.
1.12 Deposit-related bonuses cannot be combined. WildWinz reserves the right to cancel any bonuses and/or winnings obtained through fraudulent activity. The welcome bonus cannot be used together with any other open account offer.
1.13 All withdrawals will be subject to an internal audit before being processed. WildWinz reserves all rights to void Bonuses or any winnings for failed audits. Player hereby consents in advance to same.
1.14 Multiple accounts are not permitted. Creating more than one account with WildWinz in order to claim any bonuses is deemed as bonus abuse and may result in confiscated funds.
1.15 In case WildWinz suspects that a Player has committed a bonus abuse, either on his own, or in association with some partners, WildWinz reserves the right to forfeit the bonus allocated to the Player at its discretion. Bonus abuses will result in the closure of the relevant Player’s account. WildWinz reserves the right to withhold cash-ins and/or confiscate all winnings of the Player.
1.16 If WildWinz mistakenly credits Your account with winnings that do not belong to You, whether due to a technical or human error or otherwise, the amount will remain property of WildWinz and the amount will be transferred from Your account. If prior to WildWinz becoming aware of the error You have withdrawn funds that do not belong to You, without prejudice to other remedies and actions that may be available at law, the mistakenly paid amount will constitute a debt owed by You to WildWinz. In the event of an incorrect crediting, You are obliged to notify WildWinz immediately by email.
1.17 Bonus round and free spins do not qualify for the jackpot bonuses pursuant to WildWinz software provider rules. Only real money rounds qualify for the jackpot bonuses.
1.18 WildWinz reserves the right to validate winnings exceeding 30.000 €, or equivalent in any other currency, before any pay-out shall be processed from Your account. Any progressive jackpot winnings should be validated within 30 days.
1.19 If, while playing at WildWinz, you win a sum regarded by WildWinz Management as worthy of publicity, you agree to make yourself available for any event of such nature arranged by WildWinz. While WildWinz protects all personal data entrusted to us, we reserve the right to use first names and the first initial of the last name in any WildWinz announcement about promotion results or on the website or lobby.
1.20 In the rare event that the deposit bonus is not automatically granted after making a qualifying deposit, please contact us before any bets are made, and the customer support staff will manually grant you the bonus. Please note that our systems will not allow us to grant you the bonus if you place bets with your qualifying deposit before the bonus is manually granted.
1.21 All WildWinz offers are intended for players and WildWinz may in its sole discretion limit the eligibility of customers to participate in all or part of any promotion. WildWinz reserves the right to amend, cancel, reclaim or refuse any promotion at its own discretion at any time.
1.22 The use of bonus funds purely to progress through the bonus stages is prohibited. For example when bonus or cash funds are used purely to progress through the bonus stages and then final stages completed with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. All the winnings gained during that play may be considered void.
1.23 Please, note that bonuses containing Free Spins series (several packs of free spins that are issued within several days) demand deposit wagering (x1) within 24 hours in order to get the next package issued.
For example, you made a deposit and got your first Free Spins package. In order for the second package to be issued automatically you have to bet at least the same amount within the next 24 hours after the deposit was made.
2. NO DEPOSIT BONUSES TERMS AND CONDITIONS
2.1 All winnings made by registration no-deposit bonus can be withdrawn after at least 1 deposit is made.
2.2 For no deposit bonus withdrawals, we reserve the right to request the following documents: One government-approved identity card (ID card, passport, and driver's license) with a picture, as well as proof of residency such as a utility bill (which is not older than 3 months). If your deposit method was via a credit card, we will require a photo of the credit card (front and back) which you used. (For Registration bonuses, extra spins, free spins, and free bonuses which require NO deposit, note that no winnings at all may be withdrawn/transferred until you have made a deposit. In addition, no winnings accrued in connection with any Free Bonus may be withdrawn/transferred until the wagering requirements have been met).
2.3 The maximum win restriction persists after the completion of the wagering requirement and equals EUR 50 / USD 50 / CAD 75 / 200 PLN / 550 NOK, or the equivalent amount in Euro for any other currency, unless otherwise stated. Please note that this maximum win limit may change depending on promotions or casino rules.
2.4 Unless otherwise stated in the bonus description, bonus offers are subject to limits on the amount that can be transferred from the bonus balance to the main balance, as well as on the amount that can be withdrawn after wagering. If the amount after wagering exceeds 3 times the deposit amount, the excess will be forfeited. The maximum withdrawal amount using bonus offers may be limited to 3 times the deposit amount.
2.5 One individual is allowed to have only one gaming account in the casino. Creating multiple accounts for an individual, a family, a household, an IP address, any environment where computers are used by different people, a computer, a payment system account, or a bank card is strictly prohibited and will be considered by the casino administration as fraud.
2.6 The following countries are not eligible for any registration no deposit bonuses: Albania (AL), Algeria (DZ), Andorra (AD), Angola (AO), Antigua and Barbuda (AG), Argentina (AR), Armenia (AM), Azerbaijan (AZ), Bahamas (BS), Bahrain (BH), Bangladesh (BD), Benin (BJ), Belarus (BY), Belize (BZ), Bolivarian Republic of Venezuela (VE), Bosnia and Herzegovina (BA), Botswana (BW), Brazil (BR), Brunei Darussalam (BN), Bulgaria (BG), Burundi (BI), Cabo Verde (CV), Cambodia (KH), Cameroon (CM), Chad (TD), Chile (CL), China (CN), Christmas Island (CX), Colombia (CO), Comoros (KM), Cook Islands (CK), Costa Rica (CR), Côte d’Ivoire (CI), Democratic People's Republic of Korea (KP), Djibouti (DJ), Dominican Republic (DO), Ecuador (EC), Egypt (EG), Equatorial Guinea (GQ), Eritrea (ER), Estonia (EE), Ethiopia (ET), Faroe Islands (FO), Fiji (FJ), France (FR), Gabon (GA), Gambia (GM), Ghana (GH), Greece (GR), Greenland (GL), Grenada (GD), Guam (GU), Guatemala (GT), Guinea (GN), Guinea-Bissau (GW), Guyana (GY), Heard Island and McDonald Islands (HM), Hong Kong (HK), India (IN), Indonesia (ID), Iraq (IQ), Islamic Republic of Iran (IR), Israel (IL), Italy (IT), Japan (JP), Jordan (JO), Kazakhstan (KZ), Kenya (KE), Kuwait (KW), Kyrgyzstan (KG), Lao People's Democratic Republic (LA), Lebanon (LB), Lesotho (LS), Liberia (LR), Liechtenstein (LI), Macao (MO), Madagascar (MG), Malawi (MW), Malaysia (MY), Maldives (MV), Mali (ML), Malta (MT), Mauritania (MR), Mauritius (MU), Mexico (MX), Monaco (MC), Mongolia (MN), Montenegro (ME), Morocco (MA), Mozambique (MZ), Namibia (NA), Nepal (NP), Netherlands (NL), Niger (NE), Nigeria (NG), North Macedonia (MK), Northern Mariana Islands (MP), Oman (OM), Pakistan (PK), Palau (PW), Papua New Guinea (PG), Paraguay (PY), Peru (PE), Philippines (PH), Plurinational State of Bolivia (BO), Poland (PL), Puerto Rico (PR), Qatar (QA), Republic of Korea (KR), Republic of Moldova (MD), Romania (RO), Rwanda (RW), Saint Lucia (LC), Sao Tome and Principe (ST), Saudi Arabia (SA), Senegal (SN), Serbia (RS), Seychelles (SC), Sierra Leone (SL), Singapore (SG), Solomon Islands (SB), Somalia (SO), South Africa (ZA), South Sudan (SS), Spain (ES), Sri Lanka (LK), State of Palestine (PS), Sudan (SD), Swaziland (SZ), Sweden (SE), Syrian Arab Republic (SY), Taiwan (TW), Tajikistan (TJ), Thailand (TH), Togo (TG), Trinidad and Tobago (TT), Tunisia (TN), Turkmenistan (TM), Uganda (UG), Ukraine (UA), United Arab Emirates (AE), United Kingdom and its territories (UK), United Republic of Tanzania (TZ), United States (US), Uruguay (UY), Uzbekistan (UZ), Vietnam (VN), Yemen (YE), Zambia (ZM), Zimbabwe (ZW).
2.7 Free spins upon registration claimed through any affiliate site may have different conditions applied (i.e., wager, max win). Conditions of the bonus must be checked on the affiliate site, unless otherwise stated. Additionally, to be eligible for a no deposit bonus, player's account must be confirmed via email. If player fails to confirm the account, no deposit bonus cannot be added.
2.8 No deposit bonuses, that are not mentioned in General Bonus Terms and Conditions, offered to players by the WildWinz staff (i.e. the support department, etc.) may have different conditions applied that have to be clarified by players prior to using the no deposit bonuses. The WildWinz staff will do their best to notify players about the conditions applied upon the player’s request. Otherwise, by accepting the no deposit bonus and playing it, the player agreed on the conditions of the no deposit bonus by default.
2.9 Unless otherwise stated in the bonus description, no-deposit bonuses are subject to limits on the amount that can be transferred from the bonus balance to the main balance, as well as on the maximum withdrawal after wagering. Any amount exceeding the allowed maximum will be forfeited.
3. CASHOUT CANCELATION BONUS TERMS AND CONDITIONS
3.1 Bonus Money is added automatically.
3.2 Players must ensure that the “Use bonuses” setting is active to receive bonuses automatically.
3.3 The canceled cashout is locked in the account until the player wagers a bonus.
3.4 No max win.
3.5 After wagering, players can withdraw another part of the cashout.
3.6 Bonus must be used within 3 days after receiving it.
3.7 Not available for cryptocurrencies.